The target device has a Class 03 and SubClass 01. Open device manager and find the target USB device. Record the class, subclass, VID and PID settings. Review the device on the client computer. If the device class you are attempting to redirect is listed as Deny in the DeviceRules- then create a new entry above the Deny related to device class or place a # in front of the target class / subclass or delete the entry to remove the device rule that is blocking the redirection.Ī walkthrough - How to enable Imprivata HDW-IMP-60 device. Observe that specific devices classes and subclasses are denied in the DeviceRules setting. Path: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Citrix\ICA Client\GenericUSB Review the registry data on the client computer in the registry setting
(The client computer is the computer with Receiver for Windows installed). Registry setting DeviceRules on the client computer take precedent over Citrix Studio, AD, and Receiver.admx policies.